Shipping Policy


As health and safety become more important than ever, Alzoolstyle is taking extensive precautions to put you first. In light of COVID-19, our response team has enforced stringent measures at every step of your order and delivery process, through enhanced hygiene protocols that prioritize your safety and the safety of our employees.


As the health and wellbeing of our customers and staff is our top priority we are implementing the innovative new service of Contactless Delivery, available only within Sudan. Contactless Delivery can be selected at checkout. You acknowledge that upon electing Contactless Delivery, we shall not be responsible for any loss or damage to your Order upon delivery. You acknowledge that upon selecting Contactless Delivery, you shall be deemed to be in receipt of your Order upon delivery of the Order to your delivery address without requiring you to sign a receipt of delivery or any other proof of delivery. We will contact you by phone prior to the delivery using your registered contact details. In the event that you are not available to receive delivery of your Order and the Order is left outside your door, we will not be responsible for any loss or damage to the Order upon its delivery. We shall confirm delivery of your Order via an SMS message.

THE WAREHOUSE All our orders are housed with us and dispatched directly from Dubai. Every order is cleaned upon arrival until it reaches you, and products are handled only with protective gloves.

OUR DRIVERS AND VANS All our vans are fully cleaned inside and out in an intensive daily process that ensures the utmost hygiene. Drivers are equipped with disinfectants and face masks and wear protective gloves when handling any order.

We thank you for your trust and promise to always uphold your confidence in us as we do everything in our power to support you and our community.


Orders may currently only be delivered to addresses in countries where our express courier partner delivers to. The Order delivery methods which are currently available are set out below. However, we constantly strive to improve customer experience and may introduce additional delivery or collection methods across our shopping channels. Please check back frequently to see if more options have become available.

The below options are available for delivery to your requested address in the United Arab Emirates. Please note that we deliver to the Sudan Western Region on Tuesday and Friday, so your deliveries might be impacted by the time of your purchase.